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How do purchase my order on the site?

To order your purchase:-
1. Click Add to cart button on the products you wish to purchase.
2. Click *Continue Shopping to continue add other products into the cart or click Checkout to proceed your payment for the products.
3. You'll reach a log in page where you need to log in your account using your Username and Password. If you don't have an account created yet, you need to register an account before you proceed your payment.
4. You'll need to confirm your shipping address on the "Shipping Address page and click "next button.
5. From here, you need to select your shipping methods and click "next button.
6. Next you'll need to choose your payment method then click "next* button.
7. After the steps before this have been done, You need to reconfirm your billing details and agree on the terms and condition.
8. Click "Confirm Order* to complete the order.

What are the payment methods available?

www.honsenenterprise.com offers various kind of Payment Methods as shown below:
1. Credit Card
Via SenangPay (Visa or Mastercard / Internet Banking)

2. Invoice / Cheque / Offline Bank Transfer
Bank: RHB Bank
Bank Account: 20402700032460


After you made the payment, please send us the payment details of :
Bank Name:
Banking Date
Banking Time:
Banking Reference No:
Total amount you have paid
Your Order No

You may scan and email us the above info to Email Address: honsensan@yahoo.com.my or fax it to us at 06-2829452

Note: Your purchased products will not be delivered until we have this confirmation.


How to change my account personal information and shipping address?

Log-in your account -+ Click on "Account Maintenance® - Edit your account information and Shipping address here.
I forgot my Password for my account. What should I do to retrieve it?
1. Click on "Lost Password?" and fill your email that used to register the account in the box.
2. Click Submit.
3. A verification token will be sent to you. Once you have received the token, you will be able to choose a new password for your account.

Can I cancel an existing order that have been made?

Yes, only if the order is still on pending status.
- Please send an email to our customers service email at honsensan@yahoo.com.my with the message title "Request to cancel order" in order to inform us about the cancellation order.
- If the order that are in shipping or shipped will not be accepted. 

Note: Please ensure that all the detail of address, product variation and quantity must be correct before you proceed to payment. Any Changes after order had been shipped will not be accepted. 

What is the product's transaction currency?

All products transaction currency will be done in Ringgit Malaysia (RM).

How long does the delivery usually takes?

Order will be process and ship out within 3 to 4 days. If the product ordered was sold out or we waiting for restock, we will inform buyer immediately. Usual, this order will be pending more than 4 days. 

I still have doubts!

Sorry that we're unable to clear your doubts in the F.A.Q page. Please kindly send us an email to honsensan@yahoo.com.my for us to clear your doubts